Overview
At YennyStore, we understand that sometimes things don’t go as planned. Our heartfelt commitment ensures hassle-free refunds and returns, putting your satisfaction at the core of our service. Your happiness matters, and we’re here to make it right, every step of the way.
Refund and Return Policy
- Satisfaction Guarantee: We prioritize your satisfaction with our products and services.
- Easy Returns: Hassle-free returns within [30] days of receiving your order.
- Product Condition: Returned items must be unused, in original condition, and packaging.
- Initiate Returns: Contact our customer support to initiate the return process.
- Refund Processing: Refunds issued promptly upon successful inspection of returned items.
- Return Shipping: Customers responsible for return shipping costs unless otherwise specified.
- Damaged or Defective Items: Contact us for immediate assistance and resolution.
- Exchanges: Subject to product availability; contact us to arrange an exchange.
- Refund Method: Refunds issued through the original payment method.
- Non-Refundable Items: Some items may be non-refundable; check product details.
- Restocking Fee: No restocking fees unless explicitly mentioned in product description.
- Customized or Personalized Items: Non-returnable unless defective or damaged upon arrival.
- Cancellation Policy: Orders may be cancelled within [6] hours after placement.
- International Returns: Additional terms may apply; contact us for international return instructions.
- Policy Updates: We reserve the right to update our policy; check periodically for changes.